Shipping Policies

Made to Order

Every TruthCode Collective piece is made to order and shipped directly from our trusted fulfillment partners.

Estimated Delivery

Most orders arrive within 6- 8 business days. Please allow a little extra time during holidays or peak seasons.

Split Shipments 

If your order includes different product types (like a tee and a sweatshirt, or a hoodie and a tote), items may arrive in separate packages. Don't worry- this is normal, and you'll receive tracking for each shipment. 

Tracking

You'll receive a tracking number as soon as your order ships. 

Lost or Damaged Orders in Transit

If your order is lost or arrives damaged before being marked as delivered by the carrier, we'll work with our partners and the carrier to help resolve it. Please notify us within 7 days of the estimated delivery date if your order hasn't arrived. 

After Delivery

Once an order is marked as delivered by the carrier, TruthCode Collective cannot be responsible for lost, stolen, or misplaced packages. If this happens, we recommend checking with neighbors, household members, or your local post office. 

Address Accuracy

Please ensure your shipping address is correct at checkout. TruthCode Collective is not responsible for packages lost due to incorrect or incomplete addresses.